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DIRECTORATE OF DISTANCE EDUCATION

 

 Paper Code:H4060

Course Code:36,37,38,39

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GUIDELINES FOR MBA PROJECT WORK


PROJECT WORK:

Dear MBA students, we welcome you all to the IV Semester. We now draw your attention to an important practical activity to be carried out by you during this semester i.e., PROJECT WORK. The rationale behind this practical paper is to:
• Expose you to the various operational and practical aspects of business
• Train towards application of concepts learned in theory classes
• Help in developing written / communication skills required for a practical business executive

HOW TO GO ABOUT IT?

Considering the importance of Project Work for an MBA student as well as the limitations in the distance learning exercise, the Directorate has proposed easy and flexible guidelines.

• All Project Works should have a Guide/Project supervisor, preferably in your own city or in the Organization in which you intend to carryout your Project Work.

• Projects can be guided by any Post Graduate degree holders with/without a Doctorate Degree working in academic institutions (Preferably teaching MBA / M Com level Industrial Enterprises or Banks or Financial Institutions with knowledge in guiding MBA Project Works. Unguided Projects or self guided projects will not be accepted.

• Project Work should be either a Field Survey study, Comprehensive Case study on the functioning of a business organization, Inter-organizational study, application of optimization techniques for business decisions, computer systems development for business operations

• Choose any organization which is convenient to your location, preferably a medium sized or a large enterprise and approach its HR manager / PRO for necessary permission

• Make a thorough reading of your I semester paper titled “Research Methodology” and adopt the procedures explained in it. Description of Objectives of the work, Methodology, Sampling, Hypothesis, statistical data analysis and Report preparation should largely be explicit and adhere to the standard Project Reports

• Make as many visits as possible to the selected organization to gain a thorough understanding of the Problem of your study and collect information either through structured questionnaires / interview schedules. Collection of information and data should be done in consultation with your Project Guide.

TOPIC / AREAS OF THE PROJECT WORK:


Students are advised to carryout their Project Works only in their area of specialization. For example, the students of MBA (Finance) should take up their project works only in the functional area of Finance of a Corporate Enterprises, Banks or a Financial Institutions, Stock Market, NBFCs, Stock Broking / Forex Dealing firms, etc.

Suggestive List of Topics for Project Work:


Finance:

1. Financial Performance of select Textile Units in Coimbatore
2. Working Capital Management of select Electronic Units of Guindy Industrial Estate
3. Risk and Return on Equities in Indian Securities Market
4. Performance Evaluation of select Mutual Funds in India
5. Financial Management in ABC company (Case study)

Marketing:
1. Survey on Consumer Choices of different brands of Two-wheelers in Chennai City.
2. Market Potential for Logistics Business in Hyderabad city
3. Brand Equity in select FMGC products in Mumbai City
4. Service Quality and Consumer satisfaction of Maruti Service Centers
5. A Case Study on Marketing Strategies of HLL in South India
6. Impulse Buying Behavior of Customers in Bangalore City

Human Resources Management

1. Philosophy and Management of Human Resources in select large sized Indian Industries
2. Leadership styles – A comparison of Indian and Foreign Banks in Chennai City
3. Job satisfaction and Job involvement of employees in select Textile Mills in Tirupur
4. Status of Industrial Relations and Implementation of Labour Welfare Measures in select Coil Mines
5. HR Practices and Organizational Strategies in select IT companies in India

International Business:

1. WTO and India’s Exports: Integrated Strategy for New Millennium
2. A study on Cross Cultural Practices of select MNCs in India
3. FX Dealer room strategies : A study on select Banks/Forex Dealers in Mumbai City
4. Study on Operational and Practical dimensions of GDR and ADR issues of Indian Companies
5. Marketing Strategies of Large Multinational Automobile Unit in Chennai City.
THE REPORT:

After collecting the necessary information from primary and secondary sources, substantial number of visits to select companies / organizations and administering questionnaire / Interview schedules, if any, the students are advised to discuss with their Project Guides for necessary directions on how to analyze the data. Based on the PROJECT GUIDE’S advice, carryout necessary tabulation of data, application of statistical tools, testing of hypotheses if any, and then prepare a plan of chapterization to prepare a PROJECT REPORT. Your compliance with the following format, may enrich the quality of the Report (Please refer to your Research Methodology course material for deeper details)


Chapter I: Background of the Problem under study
(Company Profile/ Industry Trends etc)

This Chapter may contain a brief background of the problem under study starting from Macro economy dimension to micro trends, contemporary developments in the given aspect under study. Brief survey on different studies/ Review of Literature on this theme may add richness to the work. For case studies, a brief profile of the company / industry should be given
Chapter II: Objectives and Methodology

This Chapter should contain the Objectives of the study, Methodology and Sample selection, Research Design, Period of the study, sources of data, tools of data collection, Statistical analysis, broad hypotheses put for testing, limitations, etc. Further, the technical terms used in the study, a priori relationships expected between the variables, Models intended to be developed / tested are to be specified in this chapter.

Chapter III and IV: Empirical Results / Data analysis & Discussion

This chapter should contain a logical presentation of the empirical results after completing the data analysis. This should contain neatly tabulated results, results of Hypotheses tested, graphs and figures, if any, along with necessary interpretation. A comparison of results with earlier studies may add novelty to the work. A detailed discussion on the basis of results of analysis should be given in this Chapter.

Chapter V: Summary and Conclusions:

This Chapter should focus on broad observations made by the study against each objective specified in the 2nd chapter. All observations should neatly be bulletined along with suitable captions. This chapter should also give a brief list of conclusions drawn by the study and then provide necessary suggestions for the policy makers / managers on future course of corrective action.

Bibliography

Every Project work should contain a list of books consulted for the topic studied, Research Reports, list of research articles and popular academic articles published in different journals be documented in standard pattern. It is also better to mention the websites referred for the secondary sources of materials.

Annexure:

Every Project Report should contain necessary annexure wherein the Proforma of Questionnaire / Interview Schedule should be enclosed in original. Further, the annual reports, research reports, used as supporting documents, if any, may also be enclosed here. The large database collected by the students may be enclosed (preferably as CD) as Annexure to the Research Report. Subject matter organized as above has to be neatly typed (with one and half line space) and submitted in hard bound / spiral bound form.Please type only one side of the page. Use only A4 size paper and the report may be with in the range of 100 -150 pages.



COVER PAGE AND CERTIFICATES:

The Cover page of the Report must contain the Title of the Report, identity particulars of the student, name, Enrolment number, etc. A Proforma of the same is given in your Research methodology materials. Every Project Report should contain a declaration by the student stating that the said report has not formed part of any other title / diploma or associate ship and is a bonafide work carried out by candidate himself by adopting the necessary standard methodologies under the close supervision of Project Guide. Further, the Project Guide should also give a separate Bonafide Certificate on his/her letter head stating that the said work is original and the candidate has done under his/her supervision.

SUBMISSION OF THE PROJECT REPORT

One typed copy of the PROJECT REPORT has be to be submitted to the Controller of Examinations, Pondicherry University, Puducherry – 605 014 by Registered post. The cover should contain that the contents are Project Report on specific MBA programme of DDE. Since these Project Reports are evaluated by the same examiners of your answer scripts, the Project Reports should reach the Controller of Examinations with in 10 days after the last examination of your forth Semester. (Therefore, the students are advised to start different activities of Project Work from the month of November / December itself, as it involves time consuming steps ranging up to 6 months time). Late submissions will be accepted only during November (on or before 20th) or June (on or before 20th).

PROFORMA

Students are advised to follow the following Proforma while finalizing and Printing of their Project work reports. The DDE suggests the following sample pages:

• Title Sheet
• Certificate from the Guide
• Declaration by the Student
• Acknowledgements
• Executive Summary
• Table of Contents
• List of Tables
• Bibliography
• Appendices

Title Sheet:
The Cover Page of the Project Report as well as the first inner page of the Report should contain the details regarding the Main Title of the topic, Sub title (if any), the name of the company / industry where the work has been carried out (in case of Case study), branch of MBA programme the report submitted, Name of the Student, Enrolment /Registration Number, etc. A Proforma of the title page is given below. University emblem can be downloaded from the University website www.pondiuni.org

Sample title page:

BRAND PREFERENCES WITH REGARD TO DECORATIVE PAINTS
(A COMPARATIVE STUDY OF ASIAN PAINTS AND BERGER PAINTS)

PROJECT REPORT
(A Report Submitted in Partial Fulfilment of the Requirements for the Degree of Master of Business Administration in Pondicherry University)

Submitted by

Mr./ Ms……………………………
Enrolment No:………………….
MBA:……………………………………

Emblem

DIRECTORATE OF DISTANCE EDUCATION
PONDICHERRY UNIVRSITY
PONDICHERRY – 605 014
(YEAR OF SUBMISSION)


Certificate from the Guide:

DDE suggests the candidates to approach either an academic guide or internal guide within the company to get the necessary guidance while preparing the Project Report. These guides are expected to certify that the Project work is a bonafide work and not copied from other works. Such certification increases the authenticity of the work done. It is preferable to get such certificate on the official letter head of the Guide. A sample of such certificate of the Guide is given below:

CERTIFICATE OF THE GUIDE


          This is to certify that the Project Work titled “ Consumer Brand Preferences with regardto Decorative Paints ( A Comparative study of Asian Paints and Berger Paints)” isa bonafide work of Mr./Ms………………………….. Enroll No:…………….. Carried out in partialfulfilment for the award of degree of MBA :……………………. (Branch) of Pondicherry University under my guidance. This project work is original and not submitted earlier for the award of any degree / diploma or associateship of any other University / Institution.

Place:
Date:
Signature of the Guide
Name and Official Address of the Guide
Guide’s Academic Qualifications,
Designation and Experience



Student’s Declaration:
In addition to the Guide’s certification, student should also give a declaration stating that the said work is original. The Proforma of such declaration is as follows:

Students’ Declaration
           I, Mr./Ms……………………….. hereby declare that the Project Work titled “Consumer Brand Preferences with regard to Decorative Paints (A comparative study of Asian Paints and Berger Paints)” is the original work done by me and submitted to the Pondicherry University in partial fulfilment of requirements for the award of Master of Business Administration in……………………………..(Area of specialisation) is a record of original work done by me under the supervision of Dr / Mr. Sri……………………….of …………………………………… (Organization of the guide)
 

Enroll No:
Date

Signature of the Student


Acknowledgements:
This is the place where the students can express thanks to different persons who helped them in carrying out their work.
Executive Summary:
It is preferable to have one page write up about the work, objectives, sample, broad observations made by the candidates in a summarized form. This executive summary should be comprehensive and able to reflect the entire work in a capsule form.

Table of Contents:

Table of contents gives an index of major chapters of the thesis; the introduction, different chapters with sub sections, bibliography and appendices along with their page numbers in the report. The titles of the chapters generally should provide a sequence of logical order of presentation made by the student. While first couple of chapters provides the setting of the problem, the later chapters should concentrate on the analysis carried out to examine the objectives of the study. The initial pages like Acknowledgements, List of tables, List of Figures, Bibliography and Appendices are numbered in lower case Roman letters and the Page numbers of all Chapters are given in regular numbers. It is customary to specify the Chapter numbers with Roman Capitals. A sample of table of contents is given below:

Table of Contents

 

Acknowledgements
i
Executive Summary ii
List of Tables  iii
List of Figures  iv
CHAPTER:1.
INTRODUCTION 1
1.1 Measures of Economic Restructuring 3
1.2 Economic Growth during Liberalization Measures 5
1.3 Growth of Paints Industry during recent decade 7
1.4 Competition among brands and Marketing strategies 10
1.5 Consumers Preferences 12
1.6 Brief Review of Studies 15
1.7 Problem of Study 22
1.8 Objectives of the Study 23
1.9 Methodology and Sample 25
1.10 Period of the study 27
1.11 Sources of Data 28
1.12 Tools of Analysis 29
1.13 Scope and Significance 31
1.14 Chapter Plan 35
2. DECORATIVE PAINT INDUSTRY :A PROFILE
2.1 An overview 37
2.2 Problems and Prospects of the industry 40
2.3 Profile of the sample units 45
2.4 Major characteristic differences between Brands 49
2.5 Competition and Marketing strategies 52
3. FACTORS INFLUENCING THE BRAND LOYALITY OF CUSTOMERS
3.1 Brand Preference of different categories of respondents 55
3.2 Demographic factors and Brand Preference 59
3.3 Economic factors and Brand Loyalty 65
3.4. Product Characteristics and Brand Loyalty 70
3.5 Marketing Factors and Brand development 76
3.6 Social Factors and Brand Loyalty 82
3.7 Advertisement and Consumer Behaviour 89
3.8 Celebrity Endorsements and Quality 94
3.9 Price and Quality factors and Brand Preferences 99

4 RESULTS AND DISCUSSION
4.1 Major observations 105
4.2 Hypothesis tested 115
4.3 Comparison of Results with Other studies 120
4.4 Major Policy issues 129
4.5 Significance of Observations 135
5. SUMMARY AND CONCLUSIONS:
5.1 Research Problem 140
5.2 Methodology and Sample 142
5.3 Major Observations 143
5.4 Conclusions and Suggestions 145
BIBLIOGRAPHY
i
APPENDICES ii
Appendix A: Questionnaire / Scheduled iii
Appendix B: Details of Secondary Data

BODY OF THE REPORT:

The main body of the report is the most important part of the Project Report. This body may be segmented into handful of Chapters arranged in a sequential order. The project Report generally consists of three main parts, viz., Introductory chapters, Analysis and Interpretation Chapters, Concluding chapters.
Introductory Chapters: First one or two chapters are called Introductory Chapters. The student should provide the setting of the problem of study in these chapters. While first chapter is to give brief background of the problem, review of different studies, objectives and methodology adopted, sample drawn, data sources, tools of analysis, hypothesis formulated for testing and broad limitations of the study, the second chapter concentrates on the brief profile of the sample units / respondents and likely influence of these characteristics on the problem under study.
The third and fourth chapters naturally have to concentrate on data analysis, interpretation of results, discussion based on observations made, results of hypothesis tested.
The last chapter i.e., summary and conclusions is to start with a brief summary of the problem understudy, sample and methodology, objectives and then summarize the observations made in earlier analysis chapter. A brief summary of discussion on the basis of results and major implications to be listed out. Then the report should go for making major suggestions for any improvement required in the policies and procedures followed by the enterprise under study.
Bibliography:


The Bibliography refers to the reference material consulted by the student in connection with the Project Work. Published studies conducted by different authors, Text books dealing with the subject of study, Industry Reports, Business Magazines, Government Reports and Websites generally constitute the reference material. Students are expected to give the details of all sources referred for conducting the present study. The presentation of such reference material often referred as Bibliography. It should follow a logical arrangement in alphabetical order. Each reference should give the details regarding the author(s), the title of paper / book, details regarding its year of publication, place of publication, name of the publishers / name of the Journal in case of a research article, etc. Few examples are as follows:
Published Journal Articles: In case of Published Journal article, the logical order of citing a reference is, first authors name, title of the research paper, name of the journal (to be underlined), year of publication, volume number and issue number, year of publication and the pages of the said article in the given Journal. E.g.:

1. Anand, M ., Ajay Arora., “Economic Value Added: Business Performance Measure of Share Holder Value”, The Management Accountant, , Vol. 25, No: 4, May 1999, p.25

2. Banerjee, Ashok and Jain S C., “Financial Variables: Measuring Performance”, Chartered Accountant, Vol. LX., No: 2, Feb 1999, pp. 65-73

Published Research Books: In case of Published books the logical order is to start with author (s), year of publication, title of the book (to be underlined), name of the publisher, place of publication and page number refered. For example,

1. James R Gregory. (2004),“The Best of Branding: Best Practices in Corporate Branding”, Tata Mc Graw Hill Publishing Co Ltd, New Delhi, pp. 24-37

2. Sharma, DD.(2004), “Total Quality Management : Principles, Practice and Cases”, Sultan Chand & Sons, New Delhi, pp. 312 – 325 (The students should take utmost care that the citation in the text must match with the citation in the bibliography)

APPENDICES: APPENDICES:

Appendices refer to the annexure enclosed to the report. These enclosures help the reader of the report to refer in case of any clarity required on the type of instrument used by you in eliciting the information from the respondents, etc. Usually, the appendices contain a copy of the questionnaire administered in the study, published raw data collected and used in the study, etc. Some times, large tables and checklists of the study are generally given in appendix to provide greater continuity to the study report for a reader.

SUMMARY OF SOME SELECT STUDIES

In the following pages, the Directorate wishes to provide you couple of studies in a summarized form to enable the students to get the first idea of a Project Work study. In order to help the students of different functional specialization, the topics of these studies cut across subjects like Marketing Management, Financial Management, Human Resource Management and International Business. However, these studies are only suggestive and students are not expected to take the same studies for their Project Work. All the studies below mentioned are published in different professional Journals and minor modifications are made to enable the students to understand them

The studies provided in the following pages are as follows (click one by one to view):

Marketing Area:
Consumer Brand Preference with regard to Decorative Paints
Finance Study:
Housing Loans: A Comparative study of Institutions
Human Resources Area:
Executive Problem Solving Behaviour through Various Training Modules
International Business Area:
Competitiveness of Indian Cotton Textile Industry in Global Textile Market: A Perceptional Analysis.

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