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DIRECTORATE OF DISTANCE EDUCATION

 An HR Study:
EXECTIVE PROBLEM SOLVING BEHAVIOUR THROUGH VARIOUS TRAINING MODULES
Introduction:

Human Resources Development is one of the most important functions for organizational growth and development as well as for the benefit of individuals in an organization. Training and development play an important role in improving the skills related to job performance of employees. The present study is about the potential areas where training and development is required for executives and supervisory staff to achieve the organizational goals through proper motivation and guidance of their subordinates. It has often quoted that training improves the job knowledge and skills at all level of the organization, it helps in preparing guidelines for work, helps employees to adjust to changes in the organization and eliminate fear in attempting new tasks. Further, training also increases the job satisfaction and recognition of employees.
Objectives of the study:

The present study is intended:
• To study the technical and administrative skills required for executives and supervisors in a public sector undertaking
• To study the training needs required by executives and supervisors in various potential functional area of their jobs
• To suggest suitable methods to improve the effectiveness of training programmes
Methodology:
This study was carried out at BHEL, Trichy, a public sector undertaking. The study has considered a total sample of 120 employees comprising 46 executives (both middle and operational levels) and 74 supervisors. A questionnaire was administered to the respondents to identify the skills needed and training requirements of them. Delphi Technique and Brainstorming sessions are held to arrive at the consensus on different variables.

Data Analysis:

The data on the opinions from select sample executives and supervisors has been analysed by working out mean scores for 15 item questionnaire with seven point scale. While the skills and training needs constitute the framework, the study tried to explore into the areas of training required for the respondents. Ranks have been assigned based on the mean score value to indicate about their importance

 Major findings:

The study observes the following

A majority of the respondents express that the area of problem analysis and decision making as the prime areas of concern calling for immediate steps for focused training

• The data reveals that 45% of the respondents are looking for training in the areas of Planning, 49% of respondents requiring training in the areas of motivation and human behaviour, while 40% are looking for Leadership
• Motivational dimensions have drawn the attention of respondents. Vertical location of managerial position, job evaluation, performance appraisal, time management are some of the areas of major concern

Conclusions:
The present study identified that training needs are continuous process. The study suggests various training methods like case studies, business games, brain storming, Delphi techniques, work designs, flexi time strategies. While training is likely to improve the skills and impart knowledge, the study looks for areas of effectiveness of decision making through training modules

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